Frequently Asked Questions

General

SlideshowGo takes your uploaded photos and creates a video slideshow of them. Our Video Slideshow Gallery has some examples for you to check out.

Photos

SlideshowGo allows photo uploads (such as .jpg and .png) and each photo must be 20MB or less in size. Uploading of video clips (such as .mp4) is not supported.
Uploading of video clips (such as .mp4) is not supported.
To rearrange your photos, click and hold a photo with your mouse, then drag the photo to the new location you want it to appear. Release the mouse button to place it in the new location. If you are on a mobile device, hold your finger briefly on the photo and drag it to the new location you want it to appear.

The slider bar at the top of the screen changes the size of the thumbnails that are displayed, and can help this process if you set it to "smaller" or "smallest". You'll be able to see more of your thumbnails on the screen at one time by doing so.

Video

To submit your slideshow for video processing, click into your slideshow, select the green "Video" icon, and follow the prompts. On the final screen, make sure to click the button 'CREATE VIDEO'
Once you submit your slideshow for video processing, the video will usually be ready in just a few minutes. Really large slideshows can take up to 30 minutes or more. An email will be sent when your video is ready to view. To submit your slideshow for video processing, click into your slideshow, select the green "Video" icon, and follow the prompts. On the final screen, make sure to click the button 'CREATE VIDEO'
The length of your slideshow is determined by the number of photos you've uploaded and the number of seconds each photo is displayed. To lengthen your slideshow video, you can use one or both of these options:
  • Go to the slideshow settings and on the first screen (the screen right before you add your music), you'll see an option to set the duration in seconds that each slide appears. Setting that to a higher number, like 5 seconds, will increase the length of your slideshow.
  • If you don't want a longer slide duration, you can simply upload more photos or even the same photos a second time (the system will flag them as duplicates, which you can safely ignore).
You can easily share your slideshow video using either of the following options (both are found on the video player screen where you preview your slideshow video):
  • Click the "Download" button to download your video to your laptop or mobile device, and then upload it to Google Photos, iCloud, Dropbox, etc. All of those services allow videos to be shared with family and friends easily. You may also be able to attach the video to an email and send it that way. Just be aware that some mail services have limits on attachment sizes, so for really large videos, this may not work.
  • Click the "Share On Dropbox" button, which allows you to directly send your slideshow video to a free Dropbox account and share it from there.

Music

Premium slideshows can add background music to their slideshow. Our library is mostly instrumental, but covers a wide variety of occasions such as funerals, birthdays, anniversaries, and others. Alternatively, you can search for an even wider variety of music on Pixabay Music. Simply download the music you'd like to add to your slideshow and upload it to SlideshowGo.
Premium slideshows can upload music to their slideshow. Music files must be of type .mp3, .m4a, .ogg, or .opus and 20MB or less in size. We cannot connect to 3rd party music services to add your music to your slideshow. You must be able to download your music file to your device (laptop, phone, or tablet), and then upload the music file to SlideshowGo. You must own the rights, title, and interest to any music you upload.
The length of your slideshow is determined by the number of photos you've uploaded and the number of seconds each photo is displayed. You cannot add more music than the length of your slideshow allows. To lengthen your slideshow and allow more music, you can use either of these options:
  • Go to the slideshow settings and on the first screen (the screen right before you add your music), you'll see an option to set the duration in seconds that each slide appears. Setting that to a higher number, like 5 seconds, will increase the length of your slideshow and the system will then allow you to upload your second song.
  • If you don't want a longer slide duration, you can simply upload the same photos a second time. The system will flag them as duplicates, which you can safely ignore, and this will increase the length of the slideshow and allow more music to be uploaded.

Premium Slideshow Purchases

One premium credit allows up to 150 photos to be added to a slideshow (up to a maximum of 900 photos in a single slideshow with the purchase of 6 premium credits). You can mix and match your premium credits across multiple slideshows too. For example, 4 premium credits could be used to create 1 slideshow with up to 600 photos, or 2 slideshows with up to 300 photos each, or 4 slideshows with up to 150 photos each, etc.

Premium credits also allow you to add music to your slideshow (instrumental from our library or upload your own), change the length of time photos display, add unlimited stickers to your photos, enable fancy transitions, render with the highest quality video, and more. A complete list of premium features and details can be found on our Pricing Page.
No. We do not have any subscription plans or automatic billing. When you purchase premium slideshow credits, it is always a one-time purchase and you will not be charged again.
No. You can make your edits and resubmit your slideshow for video processing without paying again.

More Help

Please reach out to us anytime using our Contact Page. We normally respond within 24 hours.